Privacy Policy

Privacy Policy

Effective Date: 29/10/2024

At BOTKING, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our platform, you agree to the practices described below.

1. Information We Collect

• A. We collect the following types of data when you use our platform:
• B. Personal Information: Name, email address, contact number, and other account-related data.
• C. Trading Data: Information from the connected trading accounts (e.g., trade activities, balances) for providing services.
• D. Usage Data: IP addresses, device information, browser type, and activity logs for improving platform performance.
• E. Payment Information: Subscription payments are processed securely through third-party providers. BOTKING does not store sensitive payment details.

2. How We Use Your Data

We use the collected data for:

• A. Service Delivery: Providing trade automation, platform access, and customer support.
• B. AI Assistance: Using historical data to assist in decision-making processes for Master Traders.
• C. User Experience Improvement: Tracking platform usage to enhance features and resolve issues.
• D. Communication: Sending service updates, promotional offers, and important notifications.
• E. Legal Compliance: Meeting regulatory obligations and preventing unauthorized activities.

3. Data Sharing Policy

BOTKING does not sell or rent your personal information to third parties. We may share data only in the following circumstances:

• A. Service Providers: Third-party vendors assisting with payment processing or technical support.
• B. Legal Obligations: If required by law or in response to valid legal requests (e.g., subpoenas or investigations).
• C. Business Transfers: In the event of mergers or acquisitions, your data may be transferred to new ownership with prior notice.

4. Data Security

• A. We employ industry-standard security measures (encryption, firewalls) to protect your data.
• B. User accounts are password-protected, and sensitive data is encrypted during transmission.
• C. While we take extensive measures to secure data, no system is entirely immune to risks. Users are encouraged to safeguard their account credentials.

5. Your Rights

As a user, you have the following rights regarding your personal data:

• A. Access & Correction: Request access to the data we hold and update it if necessary.
• B. Data Deletion: Request the deletion of your account and associated data, subject to legal and operational requirements.
• C. Withdraw Consent: Opt out of receiving promotional communications at any time.
• D. Data Portability: Receive a copy of your personal data in a structured format upon request.

6. Data Retention

• A. We retain your data only as long as necessary to provide services or comply with legal obligations.
• B. Upon account closure or service termination, we securely delete your personal information unless retention is required by law.

7. Cookies and Tracking Technologies

• A. BOTKING uses cookies and similar technologies to enhance user experience and gather usage data.
• B. You can manage your cookie preferences through your browser settings, but disabling cookies may affect platform functionality.

8. Third-Party Links

A. Our platform may contain links to third-party websites or services. BOTKING is not responsible for their privacy practices. We encourage users to review the privacy policies of external platforms.

9. Changes to the Privacy Policy

A. We may update this Privacy Policy periodically. Users will be notified of changes through email or in-app notifications. Continued use of the platform implies acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, contact us at privacy@botking.live